Frequently Asked Questions & Quick Help
Help Topics
Need immediate assistance?
Our customer support team is available 24 hours a day, 7 days a week.
Contact SupportHow do I reset my Federal Morgan Online password?
Go to the Forgot Username or Password page. Enter your registered email address or username and follow the on-screen prompts to receive a secure identity verification code to reset your credentials.
How do I qualify for the $325 checking account bonus?
Open an eligible Everyday Checking account online or in-branch with the promo code, and receive qualifying direct deposits totaling $1,000 or more within 90 days of account opening.
How does sending money with Zelle® work?
Zelle® is integrated into Federal Morgan Online and Mobile Banking. You can easily send money to friends, family, and trusted recipients using just their U.S. mobile number or email address with zero transaction fees.
What should I do if I suspect fraudulent activity on my account?
Immediately lock your debit or credit card using the Federal Morgan dashboard or contact our 24/7 Fraud Prevention Center. You are protected by Federal Morgan Zero Liability protection against unauthorized transactions when reported promptly.
Where can I find my routing and account number?
Sign on to your online banking portal and select your checking or savings account. Click "Routing & Details" or view the bottom of your standard checks (routing number is the 9-digit number on the far left).